Our Policies

Privacy Policy

Soundproofing America does not share or sell customers personal data or collect personal information that is not voluntarily provided to us.

Other data that does not qualify as Personal Data because it cannot be used to contact or identify you (“Non-Personal Data”) may also be automatically collected. For example, Soundproofing America may use technology to automatically collect Non-Personal Data about the use of our website. This technology is used to track how many users access the website, the date and time of their visits, the length of their stays, and which pages they view. We may also use technology to determine which web browsers users use and the address from which they accessed the website. The information collected using this technology does not identify any user personally and is thus all Non-Personal Data that simply enables Soundproofing America to compile statistics about users and their use of the website. We use this Non-Personal Data and may share it with third parties to improve the content and functionality of the websites, to better understand our customers and markets, and to improve our products and services.

Soundproofing America takes reasonable precautions to safeguard personal data from loss, misuse, tampering, destruction and unauthorized access. While such security measures provide reasonable protections against unauthorized access, they provide no guarantee that your Personal Data will not be compromised.

This Privacy Policy applies only to Personal Data. The Soundproofing America website may contain hyperlinks to websites that are not operated or controlled by Soundproofing America. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. Soundproofing America does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any website you visit before using the website or providing any Personal Data about yourself.

Return Policy

Second Skin accepts return requests for 90 days from the date of purchase. All materials have a 100% quality guarantee.  We are confident that our products will work exactly as advertised when installed correctly. The liability of Soundproofing America is limited only to replacement of defective material.  

All returns must include the following information:

  • Return Authorization Number (RA#)
  • Copy of invoice

A Return Authorization Number can be requested by contacted a Soundproofing America representative by phone at 1-800-679-8511 or email at sales@soundproofingamerica.com. Returns will be inspected for damage and may be subject to a restocking fee.