Soundproofing America accepts return requests for 90 days from the date of purchase. All materials have a 100% quality guarantee. We are confident that our products will work exactly as advertised when installed correctly. The liability of Soundproofing America is limited only to replacement of defective material. We do not accept returns on custom made products.
All returns must include the following information:
- Return Authorization Number (RA#)
- Copy of invoice
A Return Authorization Number can be requested by contacted a Soundproofing America representative by phone at 1-800-823-6817 or email at firstname.lastname@example.org. Returns will be inspected for damage and may be subject to a restocking fee.